Shipping policy
- Free standard shipping on orders $200+*
- Orders under $200 (before taxes): $15 Flat Rate standard shipping fee
- All orders are shipped within 1-3 business days.
- Once shipped, you will receive a tracking number via email.
- Estimated shipping time does not include processing time (3-5 business days).
- Once an order has been placed, it cannot be changed, modified, or combined with another order for shipping.
Customs, Duties, and Taxes
Just a heads-up! When we send your goodies, we use a DDU (Delivery Duty Unpaid) service. This means once your package lands in its new home country, you might be on the hook for some extra costs like import charges, customs fees, and taxes. Bummer, we know! These fees can be a bit of a wildcard, changing based on where your items are coming from and where they're headed. Sadly, we can't do much about them. But hey, don't let this put a damper on your excitement! For the nitty-gritty details or if you want to get a heads-up on what to expect, give your local customs office a shout. They're the pros on this.
**During sale times and special promotions (such as Boxing Day), free shipping may not be available.
*Some oversized items (ie: Lack Of Color structured hats) are not eligible for free shipping. In this case, there will be a $30 Flat Rate Shipping Fee added to each order containing a hat. This is to ensure the proper packaging and safe arrival of your new hat.